At ST8, your privacy is not merely a legal obligation — it is a commitment we uphold firmly. This Policy clearly explains how we collect, use, store and protect your personal information every time you use our platform.
We protect your information with a multi-layered approach encompassing technology, processes and strict internal policies.
All data transmitted between your device and st8 servers is protected by 256-bit SSL encryption — the same technology used by leading financial institutions worldwide. Your data cannot be read by third parties.
Only authorised and trained ST8 staff may access players' personal data, and only when strictly necessary for operational purposes. All access is logged and continuously monitored.
St8 does not sell, rent, or trade players' personal data to any third party for marketing or commercial purposes. Your data belongs to you, and we respect that fully.
All personal information is stored on servers protected by a multi-layered security system, including firewalls, intrusion detection, and regularly encrypted data backups.
You have the right to access, correct, delete or transfer your personal data at any time. Data-related requests will be processed by the ST8 privacy team within 14 business days.
You have full control over the communications you receive from ST8. Unsubscribe or adjust your notification preferences at any time through your account settings, hassle-free.
St8 collects only the information necessary, uses it to deliver the best service to you, and will never sell your data to anyone. You always have full control over your personal information.
This Privacy Policy ("Policy") describes ST8's privacy practices regarding the collection, use, disclosure and protection of your personal information when you use the ST8 platform at st8.vin, including our website and mobile app.
St8 is committed to protecting the privacy of all our players in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable related legislation. We believe that transparency in data handling is the foundation of the trust you place in us.
By registering an account or using any ST8 services, you agree to the terms set out in this Privacy Policy. If you do not agree, please discontinue use of our platform and contact us regarding account deletion options.
During registration and use of the platform, you provide us with the following information:
When you use the ST8 platform, our systems automatically record certain technical information required for platform operations:
| Information Type | Example | Purpose |
|---|---|---|
| Device Data | Device type, operating system, phone model | User experience optimisation |
| Network Data | IP address, network type | Security and fraud prevention |
| Session Data | Login time, session duration, in-account actions | Account security and audit |
| Game Data | Betting history, wins, losses | Transaction records and complaint audits |
| Cookie Data | Session cookies, preference cookies | Enhanced user experience |
In certain circumstances, we may receive information about you from trusted third parties, including payment service providers for transaction verification, identity verification service providers for the KYC process, and fraud prevention agencies for platform security purposes.
St8 uses the personal information collected solely for legitimate purposes directly related to providing our services to you:
St8 does not use your personal data for third-party advertising, commercial profiling, or any other purpose not stated in this Policy without your explicit prior consent.
St8 does not sell, rent, or trade players' personal data to any external party. However, there are limited situations where we may need to share certain information:
We work with trusted third-party service providers to carry out platform operations, including payment processors, cloud service providers, identity verification service providers and analytics companies. All third parties are bound by strict confidentiality agreements and may only use your data for purposes specified by ST8.
St8 may disclose your personal information to the relevant authorities when required by law, court order, or directive from an enforcement agency. In such circumstances, we will endeavour to notify you in advance where permitted by law.
If there is a serious threat to platform security or evidence of criminal activity, st8 reserves the right to share relevant information with the appropriate authorities for investigation and law enforcement purposes.
The st8 platform uses cookies and similar tracking technologies to enhance user experience and ensure platform security. The following are the types of cookies we use:
You can manage your cookie settings through your web browser. Please note that disabling essential cookies may affect the functionality of the ST8 platform. For the best experience, we recommend allowing cookies while using the platform.
St8 invests seriously in data security infrastructure to ensure your personal information remains protected at all times. The security measures we implement include:
In the event of a data breach affecting your personal information, st8 will notify you within 72 hours of becoming aware of the incident, in line with international data protection best practices.
As an st8 player, you have the following rights regarding your personal data under Malaysia's PDPA 2010:
To exercise any of the above rights, contact the st8 privacy team using the details provided in the "Contact Us" section. Requests will be processed within 14 business days. We may require identity verification before processing certain requests to protect the security of your account.
St8 retains your personal data only for as long as necessary for the purposes stated in this Policy, or as required by applicable law. The following are our general data retention guidelines:
Once the relevant retention period has ended, your personal data will be securely deleted or anonymised using industry-recognised methods.
The st8 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal information from individuals under the age of 18.
If we discover that a child's personal data has been collected without our knowledge, we will take immediate steps to delete the information and close the associated account. Parents or guardians who become aware that their child has registered on the st8 platform are urged to contact us immediately.
St8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any significant amendments will be communicated to you via:
Your continued use of the st8 platform after any amendments take effect constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed of how we handle your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or st8's handling of your personal data, our privacy team is ready to assist. We are committed to responding to all enquiries transparently and within a reasonable timeframe.
Email: [email protected]
Response Time: 1–3 business days for general enquiries; 14 business days for official data rights requests.
Language: Bahasa Melayu and English are accepted.
For general enquiries or technical support unrelated to privacy, you may also contact st8 customer support via our platform, available 24 hours a day, 7 days a week.
With high-level encryption, a transparent privacy policy and full control in your hands, ST8 is a platform you can trust. Register today and enjoy a safe and secure gaming experience.